Refund Policy
Introduction
At Londybaaz, we strive to ensure complete customer satisfaction with our services. However, if you are not satisfied with your purchase, we offer a refund policy to address your concerns. Please read this policy carefully to understand your rights and obligations.
Eligibility for Refunds
Refunds are applicable under the following conditions:
- You have purchased a service or product directly from Londybaaz.
- The request for a refund is made within 30 days of the purchase date.
- The service or product is defective, not as described, or does not meet the agreed-upon specifications.
- You have not used or accessed the service or product extensively after purchase.
Non-Refundable Items
The following items or services are not eligible for refunds:
- Services that have already been fully rendered or completed.
- Custom-developed software or applications that have been delivered and accepted by the client.
- Subscription-based services after the subscription period has started.
How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at support@londybaaz.com within 30 days of your purchase.
- Provide your order number, a detailed explanation of the issue, and any supporting documentation (e.g., screenshots, emails).
- Our team will review your request and respond within 5 business days.
Refund Process
Once your refund request is approved:
- Refunds will be processed within 7-10 business days.
- The refund will be issued to the original payment method used during the purchase.
- You will receive a confirmation email once the refund has been processed.
Cancellation Policy
If you wish to cancel a service before it has been rendered, please notify us at least 48 hours in advance. Cancellations made within this timeframe may be eligible for a full refund, subject to review.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at:
Email: support@londybaaz.com
Phone: +92 342 6204100